DMS Technologies

InTouch Customer Care Module


Log & Manage Customer Queries and Remotely support customers with built in audio and video calls

Discussions
Host your own private Group Chats & Online Meetings and create Tasks and Workflows directly from the Meeting. Perfect for ensuring that you Get Things Done
Workflows
Streamline Business Processes with customisable Workflows. Analyse your Workflows to find and fix your bottlenecks
Integrated
Seamlessly integrated with all our software. We also provide 3rd party integration to services such as Nextcloud, Google Maps, Navigation and more
Mobile
Mobile with integrated GPS and GIS functionality to allow you to manage your Tasks, Queries, Incidents, Workflows and Tickets in the field
Video Conference
Host your own private Video & Audio Conferencing directly from InTouch and create Tasks and Workflows directly from the Conference
Digital Signatures
Submit & Sign Requests for Approval with the ability to manually sign on mobile touch devices
Document Management
Built-in Document Management enabling the loading, tracking, approval, sharing and storage of Documents

Clients
The InTouch Customer Care Module has been deployed at the following clients
Integrations
The InTouch Customer Care Module is integrated with the following DMS Software Products and Modules
Asset Management
Asset Register, Inventory, Verification
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Fleet Management
Manage Vehicles & Equipment
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Asset Maintenance
Job Cards, Maintenance Schedules, Maintenance Plans & Models
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Discussions
Private Group Chats & Net Meetings
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Workflows
Streamline Business Processes with customisable Workflows
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Video Conference
Embedded Video & Audio Conferencing
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Digital Signatures
Submit & Sign Requests for Approval
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Customer App
An Integrated and Holistic Customer App
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Document Management
Built-in Document Management
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Revenue Management
Analyse Revenue & Identify Revenue Enhancement Opportunities and Risks
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Project Management
Manage your Full Project Life-cycle
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DMS Hub Reports
Reports that analyse information from all your DMS Hub Modules
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Lease Management
Track and manage your Leases
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Water Management
Monitor Water Quality & Usage
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Asset Management
Asset Register, Inventory, Verification
Fleet Management
Manage Vehicles & Equipment
Asset Maintenance
Job Cards, Maintenance Schedules, Maintenance Plans & Models
Discussions
Private Group Chats & Net Meetings
Workflows
Streamline Business Processes with customisable Workflows
Video Conference
Embedded Video & Audio Conferencing
Digital Signatures
Submit & Sign Requests for Approval
Customer App
An Integrated and Holistic Customer App
Document Management
Built-in Document Management
Revenue Management
Analyse Revenue & Identify Revenue Enhancement Opportunities and Risks
Project Management
Manage your Full Project Life-cycle
DMS Hub Reports
Reports that analyse information from all your DMS Hub Modules
Lease Management
Track and manage your Leases
Water Management
Monitor Water Quality & Usage
Contact Us
You can click here and our AI Chatbot will help you with your request for us to call you back regarding the InTouch Customer Care Module.

Alternatively, click here to start chatting with our built-in AI Chatbot which is designed to answer Frequently Asked Questions